Serenity Casket & Funerals Singapore
always comforting because we care.
Serenity Casket & Funerals is proud to be a homegrown family-run company since 2009. With our all-encompassing offerings to lovingly cater to your bereavement care needs, we listen, understand and deliver the highest level of service at all times.
Funeral directors carry the significant duty of supporting bereaved families during a period of loss and distress, to evoke renewed meaning and purpose in life after death. We are available to assist you 24 hours a day, 7 days a week and aim to consistently deliver with sympathy, respect and compassion.
Always comforting, because we care.
The Team At Serenity
Serving with dignity, sympathy and compassion
A funeral is a time where relatives and friends come to pay their last respect. Our dedicated Serenity team will take care of the little details to ease the memorial service. During memorial service night we do table serving to ensure your guests will be properly taken care of, taking the time for you to entertain precious guests.
Our Memorial Arrangement
Serving with dignity, sympathy and compassion.
Christian, Catholic & Freethinker Funerals.
Often some people might feel uneasy about grieving, especially for those who have spent time with a person who has died. For others, it is a time to express their emotions and feelings that they have. At Serenity, we understand the part of grieving, and we make it easier for everyone. We believe in celebration of life.
This post has been a long time coming. My dad passed on 10 February 2024, and Serenity was the first funeral service company that we called. Well, it's the first time we have had to do this and in my opinion, they've set the standard from the very first contact we've had on the phone, to the time when we've finally set my father's ashes in the niche. Your service is nothing short of excellence. Thank you you Elson, for being that very kind, friendly and empathetic voice in our time of grief, when we don't even know where to start with such arrangements. I'm glad I made that first phone call to you. We've called a few others after speaking with you, but we went to back to you, simply because I can't feel the empathy I felt from the rest. Indeed, I felt the empathy even over the phone.Merson deserves a mention too. He's been with us each step of the way. He met us at the mortuary, to the setup.of the funeral, the arrival of the casket, the montage and even refreshed the flowers. What we really appreciate about him is that he gave advice on what we truly need, and he didn't oversell. I think as customers, we really appreciate that genuine and honest business dealing. He also linked us to some of his business contacts for some of the things we need, such as the photograph and the bible verse for the niche. Of course, he was very attentive to the details throughout the 5 days of the funeral.To Eunice, thank you for the clear and detailed billing, and for also providing this link so that we have a chance to share with everyone out there about the amazing service we received from Serenity.There were so many other people we wanted to thank, but we didn't get their names. Like the staff who came to help out at the funeral at night, and also the ones who came to watch the night for us. They were so proactive, friendly and punctual. I'm just so pleased with their service.It was an emotionally draining time for us during those few days, but your team at Serenity made it a lot easier for us to bear. Thank you so much, from the Liew family.
The team is very responsive, helped and guided us a great deal even before the funeral. They have been there every step of the way guiding and instructing us what to do and expect.The package covers all needs from the beginning to the last send off. Every little needs and requirements are looked into.The team is even ready to hand out tissue to family members. Such a simple act but it shows that they are extremely sensitive to the family needs and atmosphere.Set up for the wake is elegant and professional. We were informed of the timing of every step from the set up and tear down.Our family appreciates and thank you from the bottom of our hearts for the superb professional service!!Lastly thank you too for upgrading the hearse to the Maserati. It gives great dignity to the deceased.Special shout out to Eugene the funeral director assigned. We appreciate your service.Thank you, Elson for the complimentary coffee machine. ☺️
The level of service by Serenity Funeral Service is superb. From the time of activation until the time that the funeral service is over, the physical and spiritual support was endless. Their punctuality and guidance throughout was truly commendable, as this was my first time organising a funeral for a loved one. We have been greatly blessed by their services. We only needed to call them and inform them our need when my brother passed away. They were able to effectively advise and recommended suitable funeral package according to our financial ability. All the necessary bookings for the funeral wake to the cremation and ash management were fully organised from start to finish. Their logistical partner also gave their full support and set up the wake location within 2 hours, and the wake went full steam thereafter. My family and I were deeply grateful for their seamless support, making our difficult time more bearable.
As it was our first time arranging a funeral wake, Nicole (Family Care Director/Embalmer) and team members extended their professionalism, compassion and personal touch to almost all related aspects.Without their support, we would not have been able to achieve the acknowledgement from family and friends that it was such a beautiful, serene and respected send off for our Beloved Mum's final journey.Nicole went beyond her call of duty when she got us Thank You cards when we needed urgently.Nicole was drenched in the heavy downpour whilst sheltering our Reverend during the cortege walk.Your impeccable service, support and attentiveness in the smallest details are what is necessary in your line of work to bring comfort to the families of the deceased.Kudos to the whole team of Serenity!May your company continue to flourish and bring comfort and closure for the bereaved families.From Jann, Yvonne and family.
Excellent service especially from Jacky. Sensitive to the needs of the family in this times of bereavement. Highly recommended to if you want a worry free support from a casket company
My family and I were greatly blessed by the team during the past few days of the bereavement. They had been a great help, always ready to act on our last min requests, and making sure that everything is in order. When we started using the square tables (not knowing it's for the buffet), the team leader went the extra miles to bring table clothes, making them presentable. 'Thank you, from the bottom of our hearts. You and your team have made our journey a memorial one.'God bless you as you go around being a blessing to others.
The response to enquires was very fast.Provide the package is transparent with costing highlight clearly
Many thanks to Serenity especially Jacky Tan n his team. I am pleased that my late father's funeral was well taken care of. Jacky provided us with options n solutions when my family had questions. The wake was beautifully set up with fine details.Thanks again Serenity for the great memory on the final journey with my late father.
Serenity Caskets is the best funeral and bereavement service in Singapore! Their staff are impeccable - caring, sensitive and efficient. They know exactly what to do and can guide your whole family through all required processes without you having to feel any stress.In a time of grief, the whole team knows exactly what to do to make your experience a wonderful one, so that u can focus on the most important thing - spending the last few precious moments with your loved one.I’d like to express my utmost gratitude to Eugene and his team (Jack, Ah Guan, Harris, Leo, CK, Eunice, etc.) for making our last moments with Mum such a meaningful and memorable one. God bless you all! Thank You!! ♥️🙏🏻✝️
