Serenity Casket & Funerals Singapore

 
 
 
 
  EXCELLENT  
  
 Based on 560 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karrine Ngee Tze Lim 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Serenity Casket & Funerals arranged my father’s funeral in January 2025 and it was very important for me to share how well and delicately they helped us with the arrangements. I was given Elson Chong’s contact and contacted him when my father passed away and he immediately sent Jacky Tan to meet with me to make the wake and funeral arrangements. From the initial contact with both gentlemen, the advice they provided, managing onsite logistics with the venue and caterer, to the sea burial arrangements, everything was executed with extreme care, respect, sensitivity, sincerity and heart. The excellent support and execution provided by Elson, Jacky and the entire team involved made the entire process so much more bearable than I could have ever imagined. Serenity took very good care of what we needed and my mother and I are extremely grateful and thankful for what Serenity helped us with. I wanted to specially thank Elson for the initial guidance on making funeral arrangements such that we were prepared and knew what was needed. Special and heartfelt thanks to Jacky for being more of a friend during the difficult time of going through the arrangements, and for patiently and kindly putting up with my many questions and queries. I am truly grateful for your help and patience. I would also like to thank the staff who helped us with the sea burial arrangements and each and everyone involved. Thank you so much for your kind work, heart and care. May God Bless you and your loved ones for all the care you extend to those you meet. Thank you so much.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Serene Sein 
 
 
 
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On behalf of my family and myself, I would like to express my heartfelt gratitude to Nichole and team. Your help, advice, comforting words and support during this difficult time have meant so much to our family. Especially Nichole, you made my mother so pretty, gorgeous and rest there in peace. Thank you for your team standing with us in our grief, and for honoring my mother’s life with full support of your team. From her day of departure, following up of each day until collecting of her ashes, we can sense your team sincerity and gratitude. Thank you so much. May God bless you and all abundantly for your kindness and compassion to us. With deepest thanks, Serene Sein & Family
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joey B 
 
 
 
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They handled the process with efficiency and the utmost care. Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Phae Pang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent team led by Jacky Tan. They knew precisely what was needed and guided the family with compassion.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jack Loh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Serenity casket & funerals provided exceptional care during our very difficult time. They were kind, attentive, and handled every detail with respect. If anyone unfortunately need a funeral service, I highly recommend their services for their compassion and professionalism. Reasonably priced too.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Boon Hwee Lim 
 
 
 
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I would like to express my sincere gratitude to the Serenity team for their very discreet, sincere and comprehensive bereavement services. The team was extremely sensitive to the family's emotions and needs throughout the whole process, from the time of our deceased family member's passing up to conclusion of the event at the crematorium. Serenity's efficiency, professionalism, quick response time and attention to detail were evident throughout their interactions with us. They also coordinated seamlessly with our church pastors on the sermons and memorial services, taking the logistical burden off family members and thus giving us the time and space to grieve. I highly recommend Serenity if you are looking to hold a Christian-based funeral. Thank you Serenity for seeing us through our family member's final journey.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dawn Yap 
 
 
 
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Serenity’s service was extremely fast, professional and transparent. There were no hidden cost or upselling. The set up was beautiful and smooth. All staff were very calm, patient and respectful. I’m very impressed with their service and they were great help during the period of bereavement. Thank you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Genesha Jessie 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dear Serenity Team Thank you for making the funeral / wake service very beautiful. Especially with the upgrade to Maserati, a dignified and honoured last ride for my father. Serenity did such a wonderful and exceptional job ❤️ Thank you for all of the directions and support given to my family and myself when organizing all the funeral arrangements. It took a lot of pressure from us during this difficult period, From the time I started pre planning with Elson and team communication was very smooth and effective, Jacky was assigned to oversee the whole process, he handled professionally and always ready to answer all our questions, he showed a lot of respect, empathy and gave emotional support to our grieving family. He kept checking on us if we were okay those made our day better. We were truly touched by the service that was rendered to us and I would strongly say that I have chosen the right and best Casket company for my dad we will definitely recommend your service to others Once again From the bottom of our hearts we are very thankful and grateful to Serenity for making this Memorable last journey of our late dad. 🙏🙏🙏🙏 God bless Serenity team ❤️❤️❤️❤️
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 June Oh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Js had been very helpful from the start of the journey. He is always available to answer any query or issues. A very professional funeral director who shared a lot of his experience and guided us a lot throughout the wake. We were very lost at the beginning and were lucky to have him guiding patiently throughout.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Constance Li 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We would like to express our heartfelt gratitude to Serenity Casket and Funeral for their unwavering support during this difficult period. Especially to Jacky for his immediate support at the hospital. They were extremely flexible, accommodating all our needs with genuine care and professionalism. Throughout the entire process of my mother-in-law’s wake and funeral, they provided immense support and guidance, making a challenging time much more bearable. The setup for the funeral was beautifully arranged in a manner that truly respected and honored our religious traditions. This is the 2nd time I used their service and they never let us down. Thank you, Serenity, for your compassion, dedication, and impeccable service.
  
 
  
 
 
 
   
 
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